In the times of COVID, every business has made an effort to enhance its online presence. Some of the companies shut down their shops because they could not keep up with the fixed cost (like rental charges) of the store concerned.
In that case, there are a lot of online ecommerce platforms where you have listed your products- and in most cases, it has become your only source of income. It is certainly a wrong thing to rely upon a single source of income, but what if even that single source of income is not there?
In a sense, you’ve had an email sent by Amazon concerning their decision to suspend your rights to sell on their website. Sounds dreadful, right? After encountering such a situation -the first step you would do is amazon suspension appeal.
Now, this is the process where people do things incorrectly, and you can approach the situation calmly because only the solution will come in your favour. Otherwise, things might get out of hand. Create a plan and then follow it diligently for the amazon appeal. Listed below are a few points which might help you with the planning part:
Step 1- Try To Take Information From As Many Sources As Possible.
Now in the heat of the moment, you might not read your email carefully, it would clearly state-
- The reason for suspension
- The procedure for listing your products with Amazon
- Which department to contact in case of an appeal of the rest.
Sometimes, your products are not up to the customer’s expectations – because of this, you are getting more negative reviews. It, in turn, comes on the reputation of Amazon only. So you can improve the quality of products before getting your products listed again with Amazon. Often, the products sold are not authentic- like even after claiming authenticity, you are not selling any authentic products. Likewise, there are many other reasons also.
Step 2- Strategize
After knowing all the information, now is the time to talk to the department concerned about getting your account reinstated on Amazon. If the Amazon department claims that your products are not authentic, you can show them the documents of the product authenticity. You should keep all the records ready if any of the authorities ask for them.
Step 3- Write A Letter.
Now is the time to write a letter for amazon suspension appeal-Make sure that you are highly professional and formal while writing the letter.
Step 4- Send The Letter.
Even after sending the letter, if things do not work in your favour, -in that case, hire a professional who would look into the matter of amazon appeal and understand it better.
This way, there are unlimited plans you can make to appeal your Amazon suspension. Listed above are a few steps to help you out in this situation. Usually, in that panic mode, we cannot make a plan or strategize anything properly.